Sponsored Content
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Achieving agility in the new era of work
The pandemic has changed how, where and when we work. Organizations need to find new ways to become more agile in this new paradigm, and the right technology tools can make those goals achievable.
Using the right technology to become an agile organization
How to build an agile support teamRead More
Agility starts with self-serviceRead More
Prioritizing fast responses with live channelsRead More
Customers are turning to messaging. Why aren’t agile companies doing the same?Read More
Agile retailers reimagine support as tickets reach record highsRead More
Reducing agent burnout during periods of volatilityRead More
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Box releases Box Extract, its AI metadata agent
Line-of-business Box users can now tag contracts, reports and other commonly used docs with plain-language instructions, which an...
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The top 6 content management trends in 2026
AI technology continues to shape the content management market. It underpins top trends in 2026, including generative AI, agentic...
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8 AI meeting assistants to consider in 2026
AI meeting assistants now come packed with powerful features to improve employee productivity and meeting workflows. So, which AI...
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UC user adoption training must evolve for hybrid work
Learn why user adoption training remains key to UC success in hybrid environments -- and how employee experience platforms can ...
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Databricks launches PostgreSQL Lakebase to aid AI developers
Resulting from the $1B acquisition of Neon, the database built for AI workloads -- including separate compute and storage -- is ...
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Pentaho update aids data integration, semantic modeling
The vendor's latest platform update aims to speed, simplify and better govern workloads to help customers build a trusted ...
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How watermarking AI content benefits businesses
AI watermarking is being used to identify deepfakes, enhance transparency and build trust in AI-generated content, but ...
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5 skills needed to become a prompt engineer
With the rise of generative AI, prompt engineering has emerged as a new profession. Desired skills include refining prompts, ...
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Who's really governing enterprise systems: IT or leaders?
Across ERP, HR software and mobile platforms, governance decisions are being set earlier, often before organizations realize ...
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C-suite should make AI data management the 2026 ERP priority
Aligning data lakehouses with those of ERP vendors and data partners is important, but it won't be enough without silo-busting ...