Videos
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Salesforce AppExchange business app store gets upgrade, investment
Salesforce opens developer venture fund with $100M seed; upgrades dev platform; changes scoring system for apps based on security, team readiness and other non-revenue factors.
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Philips uses Adobe to throw off burdens of legacy IT systems
Royal Philips of the Netherlands wanted to step into the modern era of content marketing to better serve customers on its website. But legacy IT systems stood in the way.
Podcasts
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How a punk rocker would go about simplifying CX
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Replacing contact center platforms poses big dilemma
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Relax, Adobe Marketo still plans to support Salesforce customers
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Salesforce e-commerce upgrades put focus on mobile
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2018 in review: CRM morphs into CX software
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How enterprises use dynamic pricing algorithms with AI, CRM