This tip provides ways that change management should be incorporated into a company's customer service strategy and how it can contribute to overall customer service excellence. Continue Reading
Companies need to be organized if they want to be efficient. Content collaboration platforms are useful, but first, ensure that ...
Microsoft and Box both use AI technologies to keep content secure in the cloud. But before using such tools, businesses first ...
User-generated enterprise video is gaining popularity but can cause headaches for IT if left unchecked. Learn how to manage and ...
Microsoft is a long way from convincing businesses with first-line workforces to buy the collaboration app Microsoft Teams, ...
With the acquisition of Waterline Data, Hitachi Vantara is bringing new data catalog capabilities that will expand the Lumada ...
Based on the open-source Kafka event streaming platform, the Confluent Platform 5.4 update adds new capabilities to help meet ...
Eversight, a nonprofit that recovers and transports eye tissue, turned to a supply chain management software system to better ...
Computer vision vendor GumGum gets its training data from Figure Eight, a machine learning training data vendor. Figure Eight ...
The last-mile delivery problem is getting more difficult as customers demand lightning-speed product fulfillment. Here's hope.
Although some CFOs resist moving financials to the cloud, the process can help streamline processes and save money. Here's a look...