This tip provides ways that change management should be incorporated into a company's customer service strategy and how it can contribute to overall customer service excellence. Continue Reading
Nuxeo adds AI content services to its content management suite in hopes of spurring citizen data scientists to create custom data...
Content collaboration software is necessary to create and share content among business users in and out of the office. Here are ...
Choosing a UC platform with the tools to support remote workers helped American Pacific Mortgage move to a more flexible working ...
The future of work requires supporting flexibility in the workplace with UC technology, according to a Fuze executive. But this ...
In a Q&A, Gartner analyst Mark Beyer discusses user adoption of data virtualization software and the wider data integration uses ...
Microservices are riding a wave of user interest, leading to changes in IT operations. ThoughtWorks expert Zhamak Dehghani ...
To help automatically categorize drug particle shapes, a Pfizer research team is experimenting with Vyasa, a deep learning ...
The author of a new book on the intersection of advertising and marketing with AI and data privacy talks about influencing the ...
Traceability to ensure freshness, safety and compliance is an obvious benefit of blockchain in the food supply chain, but it ...
Released as part of Honeywell's new Enterprise Performance Management for Operations Technology category, Honeywell Forge for ...