New & Notable
Social commerce News
April 10, 2013
Culture issues and lack of compliance policies are just two of the factors that work against social CRM, according to one speaker at this week's SugarCon conference.
July 21, 2010
Some email marketing and email service skills translate well to social CRM efforts --but not all, experts warn.
Social commerce Get Started
Bring yourself up to speed with our introductory content
Online customer communities are Web-based gathering places for customers, experts, and others to discuss problems, post reviews, brainstorm, and engage with one another. Continue Reading
Evaluate Social commerce Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
In an effort to increase transparency, organizations should either integrate social media with their e-commerce platform or enable users to post reviews and rate their products. Continue Reading
There might be a lot of buzz around social media analytics, but businesses have yet to invest or implement, according to a new TDWI survey. Continue Reading
Manage Social commerce
Learn to apply best practices and optimize your operations.
Data is an important commodity for businesses -- but only if it's clean. Use these data quality and data enrichment tips to keep your CRM system in shape. Continue Reading