Microsoft Dynamics CRM
Microsoft Dynamics CRM, often paired with Adobe platforms, creates a powerful customer experience tandem.
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Free Guide: Acquia Lift v. Evergage v. Google Optimize
As content personalization platforms become more widely adopted, it’s important to have a clear understanding on how they would potentially add to your marketing team. Inside, explore the catalyst for personalization, 3 things personalized content delivery depends on, and how these 3 featured vendors stack up in 8 categories.
Microsoft Dynamics CRM News
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April 08, 2019
08
Apr'19
Microsoft releases Dynamics 365 Nonprofit Accelerator update
A newly released second version of Dynamics 365 Nonprofit Accelerator doubles the size of the CDM and allows better management of all user data for nonprofits.
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June 26, 2018
26
Jun'18
SAP C/4HANA, Pega Infinity ramp up the CRM market
The Pipeline podcast duo discusses the CRM market after the unveiling of Pega Infinity and SAP C/4HANA, as well as technology news from Uber about detecting drunk passengers.
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June 01, 2018
01
Jun'18
Call center artificial intelligence trends drive chat, decision-making
ICMI's Brad Cleveland has seen call centers integrate email, chat, IVR -- automated FAQ answering -- and social media. None reduced call volume. Chatbot tech may bring similar results.
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May 14, 2018
14
May'18
Recapping Oracle Modern CX: CX execs share challenges
What's on the minds of customer experience execs right now? This Pipeline podcast breaks down grumblings and rumblings from Oracle's Modern CX show.
Microsoft Dynamics CRM Get Started
Bring yourself up to speed with our introductory content
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Microsoft Dynamics CRM quiz answers
Looking for answers to SearchCRM.com's quiz on Microsoft Dynamics CRM? Read the answers plus detailed information from our most popular news articles on Microsoft CRM here. Continue Reading
Evaluate Microsoft Dynamics CRM Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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This is the year CRM AI remakes sales automation
You've heard so much hype about AI, collaboration platforms and analytics in the past three years. This coming year, you'll implement these technologies and enable more sales automation. Continue Reading
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Automation features help settle CRM migration quandary for one office
Insightly CRM for G Suite or Salesforce? One of a manufacturing company's 72 offices takes the road less traveled. Continue Reading
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Enterprise AI skyrockets -- IoT doesn't: More 2017 technology trends
Enterprise AI and market consolidation will continue to cast their shadows unabated in 2017. Continue Reading
Manage Microsoft Dynamics CRM
Learn to apply best practices and optimize your operations.
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Don't let customer service automation override customer experience
CRM expert Jay Baer, author of NYT bestseller 'Hug Your Haters,' joins the Pipeline podcast and answers host Don Fluckinger's litany of personal experience CRM complaints. Continue Reading
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Social media customer care important to brands, experts say
In this Pipeline podcast, we discuss what was a primary topic at Social Media Marketing World: how companies should interact with customers through social media. Continue Reading
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Inside sales strategy, millennials highlight Accelerate 2018
Learn what happens when a SearchCRM editor joins a panel as the paid skeptic to discuss whether AI technologies provide real value for helping businesses increase revenue. Continue Reading
Problem Solve Microsoft Dynamics CRM Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Social influence tool Klout draws flak, but it has clout online
What are the best tools for determining online influence? Expert Zach Hofer-Shall weighs in on how to track your online clout and why it matters. Continue Reading
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How to solve Microsoft CRM 4.0 performance problems
If you’re having Microsoft CRM 4.0 performance problems, experts recommend following these specific guidelines. Continue Reading
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Three options for creating Microsoft CRM surveys
Microsoft Dynamics CRM 4.0 does not provide survey questionnaire functionality out of the box, but here are three options for creating Microsoft CRM surveys. Continue Reading