Customer data privacy and security
Data privacy and security form the foundation of customer trust, especially in this age of massive data breaches and increased regulator scrutiny on how companies both secure customer data and share it with partners and other entities. Here's the latest news and breakdown of best practices for customer privacy and security.
New & Notable
Customer data privacy and security News
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February 18, 2021
18
Feb'21
Qualtrics vaccine management gains steam among states
Qualtrics lands Missouri's state vaccine registration site as the voice-of-the-customer tech vendor claims 200 county governments and public health organizations among its users.
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January 19, 2021
19
Jan'21
Data privacy law is coming, big tech privacy officers say
At the digital CES 2021 event, privacy leaders at Google, Twitter and Amazon said the time is right for a data privacy law.
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December 16, 2020
16
Dec'20
Social media data practices land in FTC crosshairs
The Federal Trade Commission is seeking information on how social networking giants like Facebook, Twitter and YouTube collect and use consumer data.
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November 05, 2020
05
Nov'20
SAP customer data platform strategy comes into focus
SAP acquires Emarsys, which has a CDP included in its customer experience data handling toolbox. SAP execs shed light on how it will fit in with the company's own CDP.
Customer data privacy and security Get Started
Bring yourself up to speed with our introductory content
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Endpoint security quiz: Test your knowledge
Test your knowledge of SASE, split tunneling, and device discovery tool capabilities and best practices in this endpoint security quiz for IT professionals. Continue Reading
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Customer data management tools shape personalization, boost CX
In this guide, learn about the many tools, including customer data platforms, that collect and analyze data from disparate sources and provide a single, 360-degree customer view. Continue Reading
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Prepare for California Consumer Privacy Act with these 5 questions
At Oracle's Modern Customer Experience conference, a privacy professional shared tips on incorporating privacy into CX systems so businesses are ready for the CCPA. Continue Reading
Evaluate Customer data privacy and security Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Select a customer IAM architecture to boost business, security
Not all customer IAM platforms are created equal. Will a security-focused or marketing-focused CIAM architecture best meet your organization's needs? Read on for help deciding. Continue Reading
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Evolving customer data platform features set sights on CX
In pursuit of the perfect customer experience, CX pros increasingly look to CDPs to unify data and provide a deeper understanding of behavior patterns and buying habits. Continue Reading
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Customer data platform tools push personalization, privacy
Evolving CDPs help companies unify the flood of consumer data collected from disparate sources, resulting in better customer insights and compliance with privacy regulations. Continue Reading
Manage Customer data privacy and security
Learn to apply best practices and optimize your operations.
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What the loss of third-party cookies means for IT departments
Due to browsers and companies making it all but impossible to use third-party cookies, companies should consider a strong foundation of customer data to stay relevant. Continue Reading
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What the CCPA means for content security
Now that the CCPA is in full effect, businesses must adjust their processes to better protect content. Organizations should prioritize security to avoid fines. Continue Reading
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IoT security regulations refocus data privacy best practices
New and old IoT regulations create a maze of rules and best practices that organizations must navigate to become more transparent about their IoT security practices. Continue Reading
Problem Solve Customer data privacy and security Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Who wins the security vs. privacy debate in the age of AI?
When trying to maintain balance between security and privacy in an AI-enabled world, who decides which side should tip and when? So continues the security vs. privacy debate. Continue Reading
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IoT data privacy forces organizations to rethink data ownership
Now more than ever, providers of IoT devices and experiences play an integral role in addressing IoT data privacy issues and influencing outcomes, market forces and societal health. Continue Reading
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Taking on a virtual agent helps mint new wine connoisseurs
Having trouble selecting the wine that goes best with a special meal? And what if your preferred shop doesn't have it? Vivino helps you choose -- and, if needed, find -- the right wine. Continue Reading