CRM strategy and implementation

Read the latest news and trends stories about CRM strategy and integration for businesses of all sizes, as well as case studies that help people purchasing this technology make sense of which vendors cater to their company size and vertical.

CRM strategy and implementation News

  • June 09, 2021 09 Jun'21

    Salesforce Industries rolls out banking AI compliance tools

    Salesforce now claims cloud customizations for 12 different vertical industries. Can this help them win new users from competitors who have released their own industry clouds?

  • September 23, 2020 23 Sep'20

    Salesforce delivers CDP, DXP and sales meeting tools

    Salesforce drops a customer data platform, new virtual sales meeting tools and makes the case for its own Experience Cloud to give users an Adobe alternate.

  • September 22, 2020 22 Sep'20

    HubSpot CRM gets enterprise makeover

    HubSpot might not yet frighten Salesforce with its competing platform, which now includes enterprise CRM, but the company definitely pushes upmarket with its latest offering.

  • June 30, 2020 30 Jun'20

    Zendesk CRM adds email automation features

    The Zendesk Sell CRM platform adds email automation features for customer engagement as the pandemic cuts off sales rep users' access to in-person customer meetings.

CRM strategy and implementation Get Started

Bring yourself up to speed with our introductory content

Evaluate CRM strategy and implementation Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Manage CRM strategy and implementation

Learn to apply best practices and optimize your operations.

Problem Solve CRM strategy and implementation Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

SearchContentManagement
SearchUnifiedCommunications
SearchDataManagement
SearchEnterpriseAI
SearchERP
Close