Quizzes

Quizzes

Oracle CRM

  • CRM ROI quiz.

    For many years, the return on investment (ROI) from CRM implementations was dissapointing -- at one point, analysts suggested that eight out of 10 projects failed to deliver on ROI promises. Today's reports are more optimistic, and many ...  Continue Reading

  • Remote call center agent management quiz

    Remote call center agents can be useful for businesses to meet staffing demands with flexibility. Managing remote call center agents requires a different set of standards and communication methods. Find out how much you know about remote call center...  Continue Reading

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