Get started Bring yourself up to speed with our introductory content.

Which of the following is the least common method of issuing customer satisfaction surveys?

Test yourself on customer satisfaction in this question from the Call Center Metrics School quiz.

a) Automated surveys (IVR) immediately after a call.
b) Door-to-door surveys.
c) Telephone surveys and call backs
d) Mail and email surveys

* Read the answer and more about customer satisfaction
* Return to the Call Center Metrics School

This was last published in March 2008

Dig Deeper on Contact center management

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchContentManagement

SearchUnifiedCommunications

SearchDataManagement

SearchEnterpriseAI

SearchERP

Close