News Stay informed about the latest enterprise technology news and product updates.

Understanding customer satisfaction as a call center metric

In this podcast, learn how to measure customer satisfaction and why it is an important metric for the call center.

In this brief podcast, learn how to measure customer satisfaction and why it is an important metric for the call center from Lori Bocklund of Strategic Contact.

 

Dig Deeper on Contact center management

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchContentManagement

SearchUnifiedCommunications

SearchDataManagement

SearchEnterpriseAI

SearchERP

Close