News Stay informed about the latest enterprise technology news and product updates.

An introduction to call center metrics

In this introductory podcast, learn how to get started with metrics strategy using the tools in the Call Center Metrics School.

In this brief podcast, learn about the resources in the Call Center Metrics School and the process for going through each lesson. Listen to this podcast to discover what you'll learn about call center metrics before getting started with the school. 

Visit the Call Center Metrics School.

 

Related podcasts on call center metrics

Dig Deeper on Contact center management

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchContentManagement

SearchUnifiedCommunications

SearchDataManagement

SearchEnterpriseAI

SearchERP

Close