CRM industry trends - Top five CRM trends you should know about

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Icelandair turns to headless CMS to improve CX

The right CMS makes a big difference for CX, so Icelandair moved off its on-premises content server to a headless CMS – with one ...
Microsoft 365 Business update targets nonprofits

Microsoft announced this month that it is releasing new updates and offerings for nonprofits, addressing concerns customers had ...
Nintex launches no-code workflow automation tool

Nintex has launched a no-code workflow automation tool, Workflow Generator, in an effort to bridge the gap between IT departments...

Gartner video conferencing Magic Quadrant highlights remote work

Video meetings are increasingly important as the workforce grows more distributed and joins meetings from personal devices, ...
Cisco brings Webex Teams messaging to UC-One SaaS

Cisco has integrated UC-One SaaS with the cloud messaging engine of Webex Teams. The vendor has also brought Webex Calling to its...
8x8 Video Meetings replaces outdated offering in X Series

8x8 used its Jitsi acquisition to build a new video meetings platform based on WebRTC. The vendor also released in beta software ...

Swim DataFabric platform helps to understand edge streaming data

Swim released its new Swim DataFabric, which integrates with Microsoft Azure to help users organize and gain insights from ...
Dremio Data Lake Engine 4.0 accelerates query performance

Dremio issues a new platform update, defining itself as data lake engine technology that looks to help users connect and query ...
Weighing the use of third-party database administration tools

Database expert Chris Foot details the key reasons why DBAs should consider using third-party database administration to fill ...

5 types of machine learning algorithms you should know

Machine learning can assist enterprises by quickly modeling large data sets. Choosing the right algorithm depends on the desired ...
Clearsense uses Unravel Data for AI in performance management

Unravel Data uses AI in performance management to power its APM platform. Clearsense turned to Unravel to get automated ...
Organizations hire ethicists for AI ethical concerns

As organizations wrestle with AI ethical concerns, they need to create AI ethicist roles or develop teams to consider issues ...

Oracle strengthens autonomous cloud positioning

Oracle announced a host of new features for EPM, ERP and HCM clouds, including machine learning OCR and new jobs for the Oracle ...
Sigfox network provides cheap, efficient connectivity for IoT

IoT applications for manufacturing and supply chain don't require 5G networks to send small packets of data. Sigfox believes ...
Oracle ERP Cloud expands its digital assistants

The Oracle ERP Cloud is increasing its use of digital assistants. These systems will interact with AI-type systems to help move ...