Top five CRM trends you should know about
Videos
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Salesforce for B2C helps tire maker grab consumer traction
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Salesforce Philanthropy Cloud taps United Way connections
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Without transparent AI, the bots will run wild
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Swarovski sparks digital sales transformation with Dynamics CRM
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Getting veteran sales force buy-in for AI CRM tools
Podcasts
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How a punk rocker would go about simplifying CX
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Replacing contact center platforms poses big dilemma
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Relax, Adobe Marketo still plans to support Salesforce customers
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Salesforce e-commerce upgrades put focus on mobile
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2018 in review: CRM morphs into CX software
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How enterprises use dynamic pricing algorithms with AI, CRM