CRM industry trends - Top five CRM trends you should know about

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Upgrades to Nintex Forms simplifies electronic form creation

The new form designer by Nintex brings user-friendly capabilities to Nintex Forms for both electronic form creation and data ...
4 tips for migrating ECM to the cloud

Outdated ECM systems use a lot of resources, and neglect can render them almost useless. By migrating to the cloud, businesses ...
8 steps to building a website taxonomy

Building a website taxonomy can help make website content better categorized and more easily searchable by users. Here are eight ...

Programmability in UC needs more than communication APIs

The programmable enterprise has found its way into UC through CPaaS platforms. But organizations need more than communication ...
Report: Slack, Zoom growing among Office 365 customers

A report by the security software vendor Okta found that many businesses subscribed to Office 365 also use Slack and Zoom, ...
Avaya earnings: Company in advanced talks with multiple bidders

Avaya will decide within 30 days whether to pursue a sale or other 'strategic transaction' to compensate shareholders. The ...

AWS Lake Formation goes GA, as cloud data lake market grows

First released in late 2018, AWS Lake Formation is now generally available and it could be the force that helps to accelerate ...
Apollo data graph brings managed federation to enterprises

The new Apollo update is intended to enable organizations to federate multiple enterprise data sets more easily and use APIs to ...
Data management roles: Data architect vs. data engineer, others

Veteran data professional Michael Bowers differentiates between key data management positions, including their salaries and which...

Bibb County School District cybersecurity efforts use AI

Using AI-driven cybersecurity from ManagedMethods, a Georgia school district blocks external threats and identifies potentially ...
Key considerations for operationalizing machine learning

Once a machine learning model is trained, developers need to operationalize it. This turns out to be a significant challenge for ...
IBM, Google report advances in conversational AI training

As enterprises rely more on conversational agents to power customer service efforts, tech vendors such as IBM and Google steadily...

7 steps to implementing blockchain in the supply chain

If your organization believes blockchain will bring greater visibility to the supply chain, first understand the critical steps ...
9 ERP use cases to consider before buying an ERP system

Choosing the right ERP system requires considering a dizzying array of factors from company size to business goals. To that end, ...
Updates to Infor Concierge aim to improve customer access

With updates to Infor Concierge, the vendor intends to improve customer access to Infor ERP services and products to expedite the...