ChannelWave wins Verizon PRM deal
Cambridge, Mass.-based partner relationship management (PRM) software maker ChannelWave Software Inc. announced that telecommunications giant Verizon Communications Inc., New York, selected its ChannelWave 5 package to improve sales collaboration with its agents and channel partners. The companies said that Verizon would leverage the technology in delivering integrated voice and data communications services to business customers. Verizon officials said they intend to use the Web-based PRM offering to manage channel business activities including recruiting and training partners, developing joint business plans, and delivering communications and marketing campaigns.
SAS delivers new functionality
Cary, N.C.-based business intelligence specialists SAS Institute Inc. has created adapters to popular message-queuing platforms that deliver data collection, transformation and storage functionality in near-real time. The firm said the move aids IT projects faced with declining budgets and staff by increasing data volumes and compute power, therein meeting demands that new software quickly integrate into existing operational infrastructures. According to SAS, support for message queuing platforms enables its software's information delivery capabilities so they can be leveraged within various enterprise scenarios.
Pivotal lands Pacific Life CRM contract
Vancouver, B.C.-based CRM vendor Pivotal Software Corp. announced that the Annuities & Mutual Funds division of Pacific Life Insurance Co., Newport Beach, Calif., selected its software, including Pivotal Wireless, to manage multiple sales channels, improve sales productivity and increase collaboration across the division. The business unit is also leveraging Pivotal's consulting services. The insurance company said it selected Pivotal because the company offered a complete applications package.
Informatica wins praise from IDC analysts
Redwood City, Calif.-based analytics software maker Informatica Corp. was named the top vendor in the global data integration market in a bulletin published by industry analysts at International Data Corp., Framingham, Mass. The bulletin, "Worldwide Data Distribution, Migration and Repurposing Software Forecast and Analysis, 2002-2006," ranks Informatica as the leading vendor in the data integration space for the second consecutive year.
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