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Quick Takes: Mondo new tools

This week's CRM Quick Takes includes announcements from Mondo, SalesLogix, Daimelle, Marketswitch and Chordiant.

Mondo develops new expense tool for SalesLogix

San Diego-based Mondo Solutions Inc., a CRM software and services has announced the release of Expenses for SalesLogix. This add-on bundle integrates an expense form within SalesLogix, automates an employee expense form and integrates with SalesLogix to provide billable tracking functions. For each expense, the user has several options on how to enter and post the expense, whether is it billable or non-billable, and a space for mileage reimbursement that also calculates the amount for mileage.

Mondo Solutions

Diamelle launches ASP for e-commerce, CRM and document management

For those looking to outsource, Diamelle Technologies, which provides Enterprise JavaBean (EJB) components for e-commerce, CRM, document management and security, has announced the availability of custom software through an ASP model. The combined offering, centered around Cortlandt Manor, N.Y.-based Diamelle's EJB component suites, will offer customers standards-based custom software. The company will offer catalog management, content management, forum, polling, profiling, segmentation, personalization and e-mail applications.

Diamelle Technologies

Marketswitch and Chordiant team to maximize marketing campaign ROI

Dulles, Va.-based Marketswitch Corp. and Cupertino, Calif.-based Chordiant Software have announced an OEM relationship. Under the terms of the relationship, Chordiant will sell Marketing Optimizer, an intelligent marketing decisioning engine powered by Marketswitch's optimization software. It is immediately available as part of Chordiant's integrated suite of CRM software.


Chordiant Software

Harris Interactive launches CX to improve customer management strategies

Rochester, N.Y.-based market research firm Harris Interactive plans to launch Harris Interactive Customer experience (CX), a real-time CRM process. The process guides businesses in gathering and interpreting information so they can respond with timely and appropriate sales, service or marketing offerings that help to maintain and improve customer relationships. This ultimately translates into higher sales per customer, lower interaction costs and longer customer relationships, Harris said.

Harris Interactive

To have your announcement included in Quick Takes, e-mail Assistant News Editor Christine M. Campbell at

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