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Hyland releases AI agent platform and vertical integrations
Can Hyland be all things to all customers?
Top records management certifications to consider
Records management certifications can help professionals build expertise in information governance, privacy, security, compliance...
Docusign upgrades AI-fueled contract management platform
Docusign moves further into electronic signature- adjacent tech territory, taking on the likes of Salesforce, Oracle, ServiceNow,...

4 strategies to control unified communications costs
Reduce UC license waste, strengthen compliance and improve ROI with strategic governance. Explore four key strategies for IT ...
Why midmarket buyers are rethinking their UCaaS strategies
Midmarket companies are turning to UCaaS as limited IT resources drive demand for platforms that provide AI, integrations and ...
Building AI governance strategies for modern UC platforms
An effective AI governance strategy for UC requires human review, bias mitigation, data transparency and security controls. CISO ...

Context is the make-or-break layer for AI in production
Your AI model might not be the reason it fails in production. Missing or unclear context throws off the model, leading to ...
Microsoft boosts Fabric to make it a foundation for AI
New features that feed agents contextually relevant data add breadth to the platform and keep its data and AI capabilities ...
Snowflake barrage adds more AI development, analysis tools
A streaming data service and tools that provide agents with contextual awareness highlight the latest from the vendor as it ...

Best practices for integrating third-party AI with local systems
Third-party AI components are increasingly common across industries and domains, but many businesses don't know how to ...
The legal mistake courts should avoid in Eightfold AI lawsuit
The Eightfold AI class action suit threatens to stretch consumer reporting laws beyond their limits, treating AI software vendors...
Is AI replacing jobs? How 17 job types feel the effects
AI has threatened various jobs since ChatGPT came out. New data shows where the threat is real and where it's imagined.

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ERP data becomes AI's next control problem
AI agents and assistants need ERP data to work well, but exposing that data raises new questions about governance, context, ...
Nemours Children's Health scales hospital-at-home as an operating model
Through its Advanced Care at Home program, Nemours Children's Health built an Epic-integrated operating model to coordinate ...
'Supermanagers' use AI to amplify human-centered leadership
In this podcast, HR researcher Julia Bersin explains why empathetic, people-first approaches are more effective than top-down ...