News
News
- October 23, 2018
23 Oct'18
Oracle CX Unity unveiled at OpenWorld
In an attempt to compete with Salesforce, Oracle unveils Subscription Management, a software tool to help users manage the growing number of consumer-facing subscription products.
- October 22, 2018
22 Oct'18
FinancialForce adds Einstein Analytics to back office
FinancialForce added an analytics layer to its Professional Services Automation product to help its users find better insights in their back-office applications.
- October 17, 2018
17 Oct'18
Pipeline podcast ranges over Dreamforce news
Einstein Voice, Customer 360, Salesforce partners and all things Dreamforce. The Pipeline podcast takes on these developments and takes an inside look at Salesforce Tower, too.
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- October 10, 2018
10 Oct'18
Google Analytics for Salesforce helps users scour web data
Salesforce will sell Google Marketing Platform products on its own site in North America, strengthening the partnership between the two software giants.
- September 26, 2018
26 Sep'18
Salesforce Einstein Voice, Customer 360 data sharing on deck
Salesforce users to benefit from new and extended partnerships with Apple, AWS and IBM, the upcoming Customer 360 integration tool and Einstein Voice.
- September 26, 2018
26 Sep'18
Salesforce Health Cloud roadmap boasts payer tools, CX, AI
Salesforce users in healthcare get tools that bring membership and benefits data and insurance utilization and claims data analysis tools into Health Cloud.
- September 26, 2018
26 Sep'18
Clicks-and-bricks one-up online companies with behavioral data
Physical stores and banks are closing, losing ground to more agile online competitors. Technology and data can help them fight back.
- September 25, 2018
25 Sep'18
Salesforce AI users reveal pros and cons
Salesforce Einstein users shared their experiences with the AI tools, including the challenges of getting the C-suite to buy in.
- September 24, 2018
24 Sep'18
Open data, customer experience AI the focus for retail automation
AI is infusing the customer experience not only online, but in stores. At Ignite, SAP, Adobe and Microsoft joined forces for the common goal of sharing data to push AI even further.
- September 20, 2018
20 Sep'18
New HubSpot products strategy, CMS updates from Inbound
At Inbound 2018, HubSpot unveiled a new enterprise product line. It also introduced the flywheel, a circular metaphor for the customer relationship with sales, marketing and service.
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- September 19, 2018
19 Sep'18
Microsoft Dynamics 365 AI going hard after Salesforce
Microsoft hammers Salesforce by launching low-code, AI-based virtual agents for customer service. Also: New tools for sales and marketing add automated insights to Dynamics 365.
- September 18, 2018
18 Sep'18
Dreamforce brings Salesforce products upgrades
More than 150,000 attendees are expected at Dreamforce in San Francisco, where Salesforce will show how recent acquisitions fit into its product platform.
- September 14, 2018
14 Sep'18
Adobe acquisition of Marketo could shake up industry
Adobe looking to acquire Marketo could also be a ploy to incite a bidding war for Marketo from its holding company, Vista Equity, according to an analyst.
- September 07, 2018
07 Sep'18
HubSpot products expand reach into enterprise
HubSpot's VP of products details the newest HubSpot enterprise-level offerings, as well as HubSpot's new video tool. Also: A glimpse of what's on the future roadmap.
- September 06, 2018
06 Sep'18
HubSpot enterprise edition unveiled
In addition to releasing enterprise-level systems, HubSpot unveiled a CMS tool for companies to build and customize websites, and a video tool to help create content.