- June 09, 2003
Siebel made a string of announcements at its annual European User Week relative to TCO, new functionality, an acquisition and extended services offerings.
- May 21, 2003
Criticized for marketing sales force automation software that was too complex and expensive, Oracle is introducing a new, more streamlined version of its applications set.
- April 21, 2003
New Aberdeen Group research states that nearly all Siebel customers are satisfied with their existing CRM deployments. While Aberdeen readily admits that Siebel sponsored the survey, the report's author says it accurately represents users' feelings.
- February 20, 2003
When you think CRM, J.D. Edwards may not be the first vendor name to come to mind. But the company's CEO is working to change that.
- February 18, 2003
Officials at Siebel are touting the company's rise in the CRM analytics arena, and they say they've got the numbers to prove it.
- January 29, 2003
Siebel is taking another step away from its use of proprietary application server software, thanks to a new initiative that relies on IBM's Java-based WebSphere platform.
- January 22, 2003
At its AppsWorld show, Oracle is trotting out some satisfied CRM customers. Backing up the companies' claims, at least one analyst says Oracle may finally be getting its CRM act together.
- October 24, 2002
Siebel, the leader in enterprise CRM deployments, is also going after the upper end of the CRM mid-market. The question for users is whether Siebel's software meets their needs.
- October 23, 2002
Siebel has put integration under the spotlight at its annual user show, but not everyone is singing the praises of the CRM leader's strategy.
- October 23, 2002
PeopleSoft hopes that offering support for two Microsoft mobile platforms will help mobile sales force and field service techs better service their customers.
- October 22, 2002
At his company's user conference, Tom Siebel shouldered the blame for the "mind-numbing complexity" surrounding some CRM software and promised better days ahead.
- October 21, 2002
As it kicks off its annual user week, Siebel is giving users a look at its Universal Application Network, an XML- and Web services-based package for connecting applications on multiple platforms.
- October 14, 2002
Salesforce.com CEO Marc Benioff is on a worldwide tour to shake customer hands, court new business and tout the benefits of getting CRM as a utility.
- October 07, 2002
While these are undoubtedly tough times for CRM giant Siebel, competitors' claims that they're stealing customers away from the market leader may be a bit overblown.
- September 26, 2002
In a move that reflects the blurring of the lines in the enterprise applications space, about six months ago Oracle combined its CRM and ERP divisions. Now the Redwood Shores, Calif.-based software maker will pool its application development ...