Oracle CRM

  • September 12, 2005 12 Sep'05

    Oracle to buy CRM juggernaut Siebel

    Oracle will become the world's largest provider of customer relationship management software once it completes this $5.85 billion deal.

  • June 21, 2005 21 Jun'05

    Oracle sets sights on CRM

    With PeopleSoft products and employees now in the fold, Oracle is turning its attention to applications, and that includes a healthy dose of CRM, according to executives.

  • June 15, 2005 15 Jun'05

    Siebel adds collaboration, networking to OnDemand

    The latest release of Siebel's hosted product includes segmentation, social networking and collaboration tools.

  • December 06, 2004 06 Dec'04

    Oracle offers vision of customer service

    The company's new customer service release focuses on cross-sell and up-sell, reducing costs through self-service and improving effectiveness.

  • November 01, 2004 01 Nov'04

    Oracle ups 'final' offer

    Oracle today raised its bid to acquire PeopleSoft, and call the offer its "best and final" one.

  • October 26, 2004 26 Oct'04

    Europe clears Oracle takeover

    The European Commission, one of the few remaining hurdles in the way of Oracle's takeover of PeopleSoft, has announced it won't block the $7.7 billion deal.

  • October 12, 2004 12 Oct'04

    Schmaier on Siebel part 2: Custom build is a big opportunity for us

    At its recent User Week in Los Angeles, Siebel Systems Inc. outlined Chapter 2 of CRM and its own future. David Schmaier, the San Mateo, Calif.-based company's executive vice president, sat down to discuss Siebel's custom-built applications business...

  • October 06, 2004 06 Oct'04

    Siebel architects blueprint for its success

    A customer blueprint for CRM success and a commitment to version 7 are the hallmarks of Siebel's future, executives announced Tuesday.

  • September 22, 2004 22 Sep'04

    PeopleSoft offers free CRM services

    A new program has a PeopleSoft engineer paying on-site visits to customers early in their CRM deployment process.

  • August 27, 2004 27 Aug'04

    As software world awaits ruling, Oracle extends offer

    Oracle has once again extended its offer for PeopleSoft investors to tender their stock.

  • August 16, 2004 16 Aug'04

    Oracle spruces up its sales software

    The updates released today include a commission calculator, a console for improved partner visibility and tools to better align sales and marketing.

  • August 02, 2004 02 Aug'04

    CRM vendors begin testing the Linux waters

    Another CRM provider announced its plans for Linux support today. While Linux-based CRM implementations seem to be few and far between, larger businesses are beginning to give open source a closer look.

  • July 13, 2004 13 Jul'04

    Siebel -- Making a bid as the page turns

    Former IBM executive Mike Lawrie takes the Siebel reins at an interesting time in the company's history. Columnist and industry expert Paul Greenberg sizes up the challenges Lawrie is facing -- from the release of Siebel 7.7 to competing with rival...

  • June 16, 2004 16 Jun'04

    Siebel sets sights on reluctant reps

    The latest sales force automation tools from Siebel Systems leverage Microsoft's messaging platform in an effort to win the hearts and minds of CRM-skeptical sales professionals.

  • May 20, 2004 20 May'04

    Oracle-DOJ battle hinges on market definition

    Less than three weeks until the trial begins, the proposed witness lists are public and it's becoming clear which arguments each side will make.