- November 17, 2004
One year after introducing OnDemand, Siebel is targeting SMBs with a new sales force and new vertical products.
- November 15, 2004
E.piphany today unveiled Lead Advisor and Insight Advisor to run alongside its Interaction Advisor product. The new releases are aimed at retail finance and communications.
- November 01, 2004
With SOA and partnerships, BEA is offering a way to tie together disparate systems and processes.
- October 12, 2004
At its recent User Week in Los Angeles, Siebel Systems Inc. outlined Chapter 2 of CRM and its future. It's a future that will include the continued development of its hosted product, custom building of applications, a customer blueprint for CRM ...
- October 07, 2004
Petco combines Web site analytics with email marketing to solve cart abandonment problems.
- October 04, 2004
RightNow adds sales and marketing functionality while Salesnet adds administration services, an automotive vertical and a data cleansing tool.
- August 25, 2004
Peppers & Rogers Group reports that companies using customized digital printing, digital collateral management or enterprise personalization are having a lot of success.
- August 17, 2004
An exclusive collection of articles and resources on business intelligence and related topics.
- August 06, 2004
According to one analyst, this is yet another sign that for CRM providers to be successful, they have to be able to operate on multiple platforms.
- August 04, 2004
You may think your online operation is doing the trick, but some companies found big payoffs by making some seemingly small changes.
- July 28, 2004
Executives acknowledge the effect Oracle's takeover bid has had on PeopleSoft's business.
- July 14, 2004
Loyalty programs can be tremendously expensive and difficult to discontinue, so when establishing or modifying one, use caution. Data, employees and management all need to support the initiative.
- May 13, 2004
At its user show, SAP unleashed an arsenal of CRM solutions for small and midsized businesses that CEO Bill McDermott predicts will put Siebel on the defensive.
- May 11, 2004
By the fall, the product will be tailored for four markets and more industry-specific versions are also planned.
- May 03, 2004
New Siebel Systems CEO Michael Lawrie says he won't change the company's strategy, but an analyst says more executive changes may be on the horizon.