Customer relationship management CRM
- December 06, 2005
Microsoft CRM's jump from 1.2 to 3.0 was a welcome step, according to some beta users.
- December 01, 2005
PeopleSoft buys Vantive and J.D. Edwards, Oracle buys PeopleSoft and Siebel, SSA Global buys Epiphany -- does all this consolidation mean the end of enterprise CRM development?
- November 09, 2005
Poor data quality and inefficient business processes led to an overhaul of business software systems at Texas-based Fischer & Wieser Specialty Foods.
- November 01, 2005
While Oracle is already well on its way to acquiring the CRM vendor, Forrester Research thinks Microsoft should step in and make its own offer.
- October 27, 2005
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NEWTOWN SQUARE, Pa. -- SAP America chief Bill McDermott is always on the run. After meeting with potential ...
- October 10, 2005
New customization features are making dashboard technology more common in cubicles -- not just corner offices.
- October 05, 2005
Clean data is vital to an effective BI project, but the need for integration between the two technologies is not as clear cut.
- September 30, 2005
Here you'll general information about SearchCRM.com's 2005 Products of the Year Awards.
- September 28, 2005
Some hosted CRM vendors are trying to ease the transition to the newest version of their application. But one expert argues it shouldn't be that hard in the first place.
- September 21, 2005
Which will win out in the contest between Siebel's Universal Customer Master and Oracle's Customer Data Hub?
- September 12, 2005
CRM experts react to Oracle's plans to buy Siebel.
- September 01, 2005
Pitney Bowes expanded its presence in the data quality market by acquiring Firstlogic, shrinking the number of pure-play vendors and vendor options.
- August 30, 2005
Big Blue launched WebSphere DataStage TX 8.0 Thursday, its first major product based on tools obtained in the Ascential acquisition.
- August 18, 2005
With strong earnings from some of the major vendors and multiple reports citing the growth of the market, companies are once again spending on CRM.
- August 09, 2005
Open source CRM is catching on. Three companies explain why cost, customizability and convenience make the open source model a good fit for their CRM projects.