Customer relationship management CRM

  • April 11, 2006 11 Apr'06 seizes Sendia for SaaS, CRM mobility announced today that it acquired mobile technology maker Sendia and launched AppExchange Mobile, which will rely on Sendia's technology to mobile-enable Software as a Service applications.

  • April 08, 2006 08 Apr'06

    Update: Microsoft acquires analytics vendor ProClarity

    Microsoft announced plans yesterday to acquire ProClarity, an analytics vendor it hopes will bolster its business intelligence platform.

  • March 29, 2006 29 Mar'06

    Volt takes control in Microsoft CRM deployment

    Getting CRM done right often means depending on consultants, but one firm learned it doesn't mean they have to run the whole show.

  • March 14, 2006 14 Mar'06

    Microsoft CRM conquers the enterprise

    With deals that number over 500 seats Microsoft CRM is making its move into the enterprise.

  • March 13, 2006 13 Mar'06

    NetSuite CRM goes vertical

    The hosted ERP and CRM vendor has released its first industry-specific application developed for software companies.

  • February 03, 2006 03 Feb'06

    Words of welcome from SAP's hosted competition

    As SAP jumps into the on-demand CRM market, established vendors have some interesting words of welcome.

  • February 01, 2006 01 Feb'06

    Siebel's reign ends as shareholders approve acquisition

    Siebel's shareholders approved Oracle's acquisition of their company, further shrinking the number of enterprise CRM vendors and setting up a battle between SAP and Oracle.

  • January 06, 2006 06 Jan'06

    Onyx says no to CDC

    Board members have rejected a bid from the rival midmarket vendor and now consider the matter closed.

  • December 06, 2005 06 Dec'05

    Microsoft unwraps latest CRM app

    Microsoft CRM's jump from 1.2 to 3.0 was a welcome step, according to some beta users.

  • December 01, 2005 01 Dec'05

    Is enterprise CRM dead?

    PeopleSoft buys Vantive and J.D. Edwards, Oracle buys PeopleSoft and Siebel, SSA Global buys Epiphany -- does all this consolidation mean the end of enterprise CRM development?

  • November 09, 2005 09 Nov'05

    Jelly maker gets out of a jam with SAP

    Poor data quality and inefficient business processes led to an overhaul of business software systems at Texas-based Fischer & Wieser Specialty Foods.

  • November 01, 2005 01 Nov'05

    Should Microsoft buy Siebel?

    While Oracle is already well on its way to acquiring the CRM vendor, Forrester Research thinks Microsoft should step in and make its own offer.

  • October 27, 2005 27 Oct'05

    SAP exec: No fear of Oracle as SAP looks ahead with CRM, ESA

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    NEWTOWN SQUARE, Pa. -- SAP America chief Bill McDermott is always on the run. After meeting with potential ...

  • October 10, 2005 10 Oct'05

    Dashboards -- Not just for executives

    New customization features are making dashboard technology more common in cubicles -- not just corner offices.

  • October 05, 2005 05 Oct'05

    Getting BI and data quality together

    Clean data is vital to an effective BI project, but the need for integration between the two technologies is not as clear cut.