Customer relationship management CRM

  • August 22, 2006 22 Aug'06

    CRM gaga for Google and NetSuite released applications today allowing users to track AdWords on Google by integrating it into their CRM system, the "holy grail of marketing," they say.

  • August 21, 2006 21 Aug'06

    NJ Transit implements, customizes hosted CRM

    CRM SaaS applications aren't just for sales anymore, and new customization tools are also making them more adaptable.

  • August 01, 2006 01 Aug'06

    Microsoft goes outside for CDI help

    Microsoft chose a CDI vendor for its internal project based on one key criterion.

  • June 21, 2006 21 Jun'06

    CRM jobs in demand in tight market

    CIOs are hiring, but for very specific purposes -- and according to a new survey, it's likely they'll have to up the ante in order to get the very best talent.

  • June 13, 2006 13 Jun'06

    SAP MDM helps Ericsson grasp customer, vendor data

    Dozens of SAP instances and information about thousands of vendors left electronic giant Ericsson with tangled data and a myriad of master data issues.

  • June 07, 2006 07 Jun'06

    More laptops stolen, 300,000 customer records at risk

    Three stolen laptops jeopardize the personal information of former supermarket employees, customers of and members of the YMCA.

  • May 24, 2006 24 May'06

    Hosted CRM vendors vie for supremacy launched an OEM program today while NetSuite is taking aim at SAP.

  • April 11, 2006 11 Apr'06 seizes Sendia for SaaS, CRM mobility announced today that it acquired mobile technology maker Sendia and launched AppExchange Mobile, which will rely on Sendia's technology to mobile-enable Software as a Service applications.

  • April 08, 2006 08 Apr'06

    Update: Microsoft acquires analytics vendor ProClarity

    Microsoft announced plans yesterday to acquire ProClarity, an analytics vendor it hopes will bolster its business intelligence platform.

  • March 29, 2006 29 Mar'06

    Volt takes control in Microsoft CRM deployment

    Getting CRM done right often means depending on consultants, but one firm learned it doesn't mean they have to run the whole show.

  • March 14, 2006 14 Mar'06

    Microsoft CRM conquers the enterprise

    With deals that number over 500 seats Microsoft CRM is making its move into the enterprise.

  • March 13, 2006 13 Mar'06

    NetSuite CRM goes vertical

    The hosted ERP and CRM vendor has released its first industry-specific application developed for software companies.

  • February 03, 2006 03 Feb'06

    Words of welcome from SAP's hosted competition

    As SAP jumps into the on-demand CRM market, established vendors have some interesting words of welcome.

  • February 01, 2006 01 Feb'06

    Siebel's reign ends as shareholders approve acquisition

    Siebel's shareholders approved Oracle's acquisition of their company, further shrinking the number of enterprise CRM vendors and setting up a battle between SAP and Oracle.

  • January 06, 2006 06 Jan'06

    Onyx says no to CDC

    Board members have rejected a bid from the rival midmarket vendor and now consider the matter closed.