Customer relationship management CRM

  • March 08, 2004 08 Mar'04

    PeopleSoft's top CRM exec departs

    Joe Davis has left PeopleSoft and landed a job as a CEO.

  • March 08, 2004 08 Mar'04

    Quest's president: We're 'prepared to go the distance'

    The past year hasn't been easy for customers of the former J.D. Edwards & Co. First came JDE's merger with PeopleSoft Inc., and then Oracle Corp.'s attempted takeover of PeopleSoft.

  • March 05, 2004 05 Mar'04

    What, me worry? Some marketers in dark on regulations

    Reservoir Partners is among the first to calculate the impact that Can Spam and "do not call" are having on marketers. Surprisingly, some aren't even aware of the regulations.

  • March 03, 2004 03 Mar'04

    Brief: NetSuite upgrade beefs up billing

    New order management support is among the benefits that NetSuite says it's extending to customers in today's release.

  • February 16, 2004 16 Feb'04

    Smart CRM East

    Here's a complete look at our coverage of Smart CRM East, a conference sponsored by TechTarget and Peppers & Rogers Group.

  • January 13, 2004 13 Jan'04

    Former Vantive CEO sees return to 'positive cycle' of early '90s

    John Luongo is back in the game. After pursuing a second undergraduate degree and spending some quality time with his family, the 26th employee at Oracle Corp. and the former president and CEO of Vantive Corp. (before it was sold to PeopleSoft Inc.)...

  • January 07, 2004 07 Jan'04

    Many happy returns (on your CRM investment)

    Businesses have long been feeling the pressure to get ROI out of their CRM investments. It now seems vendors and solution providers are finally listening.

  • December 11, 2003 11 Dec'03

    Brief: Major CRM vendors sign major deals

    The ink is drying on two new contracts for Siebel and SAP.

  • December 08, 2003 08 Dec'03

    SMBs get some CRM satisfaction

    In a new Gartner survey, small and midsized companies reveal their CRM successes and rate the vendors that best meet their needs.

  • December 03, 2003 03 Dec'03

    Onyx pulls Pivotal offer

    Instead of trying to acquire its midmarket CRM rival, Onyx is now courting its customers.

  • November 18, 2003 18 Nov'03

    Pivotal's mysterious bidder surfaces

    CDC Software has come forth with a conditional, cash-and-stock offer for the midmarket CRM vendor.

  • November 18, 2003 18 Nov'03

    Off-the-hook CRM boosts Nextel

    It's a tough time to be a wireless provider. But Nextel thinks it's got the 411 on keeping customers from jumping ship.

  • November 17, 2003 17 Nov'03

    Pivotal's board rejects Onyx

    In a surprise twist, Pivotal said it now evaluating another "highly conditional" offer for the company.

  • November 17, 2003 17 Nov'03

    Salesnet broadens vertical horizons

    Hosted sales force automation provider Salesnet is pushing a new industry-specific strategy and has a first deal under its belt.

  • November 11, 2003 11 Nov'03

    GoldMine to go ASP route

    By the middle of next year, GoldMine CRM software will also be available through a hosted model, company officials said.