CRM careers and certifications
- June 23, 2020
Salesforce's free training site, Trailhead, got AI features based on its products recommendation engine to guide admins, developers and consultants on personalized paths.
- March 09, 2020
Trailhead Live now features a live chat option and is available on Trailhead Go. While the mobile app fills a need, users still gravitate toward the desktop version.
- November 18, 2019
Salesforce CEO Marc Benioff and Apple CEO Tim Cook take the Dreamforce stage as a rebuilt-for-iOS Salesforce Mobile, new Trailhead Go app and Swift-optimized mobile SDK debut.
- October 30, 2019
By year's end, Salesforce will unveil a new set of live and on-demand video training classes to give users a new way to earn Trailhead badges and certifications.
- August 15, 2019
A new partnership between Salesforce and Southern New Hampshire University enables students to earn college credit by completing guided learning modules through Trailhead.
- July 24, 2019
Salesforce and other CRM providers use active customer service to increase customer engagement, solve concerns, train users and -- eventually -- bring in repeat business.
- February 28, 2018
The 2018 Mason Frank International Salesforce Salary Survey's bumper sticker: The talent's holding the cards as employers increase bids for their services.
- January 23, 2018
Salesforce might not own LinkedIn, but it's creating a similar online social network of certified professionals via Trailhead, complete with vanity URLs and more detailed profiles.
- April 13, 2015
In this Q&A, Salesforce channel chiefs Tyler Prince and Neeracha Taychakhoonavudh reveal the vendor's strategy for growing its consultants/system integrator channel.
- February 06, 2015
In channel news this week, Salesforce made changes to its partner program for consultants; Infinio launched its first partner program; Kaminario updated the Accelerate Partner Program; and more.