News
AI for sales
- February 01, 2017
01 Feb'17
How Salesforce AI aims to change everyday business
The Salesforce flavor of artificial intelligence, Einstein, is trying to bring practical productivity to everyday tasks, but can it prevail over long-standing competition?
- January 24, 2017
24 Jan'17
Chatbot integration brings intelligent insight to your fingertips
Automation and notification processes are increasingly being left to chatbots, providing employees with clearer project updates and leading to less monotony.
- October 20, 2016
20 Oct'16
Salesforce rebrands SteelBrick as Salesforce CPQ, adds Einstein
Salesforce plans improvements to mobile and desktop UI, and to predictive capabilities, in fully integrated quote-to-cash process -- formerly SteelBrick.
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- August 30, 2016
30 Aug'16
Speculation abounds over features of Salesforce Einstein
Smarter predictions for sales and marketing reps, better compilation of company data and what it means are among the ideas industry analysts speculate for Einstein.
- January 19, 2011
19 Jan'11
RightNow to acquire natural language search firm
Q-go will bring intent-based results to the RightNow CX platform to improve online customer service and conversion rates.
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