Manage Customer Experience Technology

OpenText's agentic AI glow-up
While OpenText has talked AI agents before, its new vision is a radical departure.
OpenText users get their Aviator enterprise content AI platform
OpenText: More homegrown AI tools, fewer acquisitions.
How to create a digital signature in Adobe, Preview or Word
Business executives can use different tools and methods to get digital signatures to close deals, but some important security ...

Microsoft bets on human-agent team collaboration
At Microsoft Ignite, executives outlined the future of human-agent collaboration where AI agents are gaining specialized roles to...
How RCS business messaging transforms communication
RCS gives businesses new ways to communicate with customers, clients and business partners. Learn how to ensure your RCS and ...
Focus rooms vs. huddle rooms: Optimizing collaboration spaces
With the shift from traditional office spaces, focus rooms and huddle rooms are key for solo work and team collaboration. Learn ...

Informatica tightens bond with AWS's AI development tools
New features optimized for joint customers include MCP servers to connect governed data with foundation models and a framework ...
Latest AWS data management features target cost control
As the volume and complexity of enterprise data estates increase, and the size of data workloads grows due to AI development, the...
One year of MCP: Support a must for data management vendors
With most AI development initiatives focused on agentic AI, failure to provide the framework for easily connecting agents with ...

Evaluate 10 AI chatbots for business use cases
Businesses are bypassing out-of-the-box AI for custom chatbots tailored to their complex needs. Explore these 10 AI chatbot ...
How engineers can build a machine learning model in 8 steps
Building a machine learning model is a multistep process involving data collection and preparation, training, evaluation and ...
How AI can improve 5G telecommunications for enterprises
AI is helping make 5G networks more resilient, integrated and easy to implement. That makes private 5G networks for enterprises a...

Search ERP

Accounting software integration examples and benefits CFOs should know
Streamlining order-to-cash processes reduces manual data entry and can improve customer service. Discover other examples of ...
Living up to the hype: Lessons from IoT supply chain wins
In this podcast, Temple University professor Subodha Kumar explains trends in using IoT in supply chains, deployment challenges ...
Process mining software comparison: What CIOs should look at
Process mining can help improve a company’s operational efficiency, resilience and growth. Here’s a comparison of process mining ...