Evaluate
Weigh the pros and cons of technologies, products and projects you are considering.
CRM strategy and implementation
Consultant help for CRM software evaluation and selection
Paul Greenberg discusses the benefits of using a consultant during a company's CRM selection process in this expert tip and gives advice on what to look for in a consultant. Continue Reading
8. Vendors of open source CRM products
Learn the response to the eighth question in SearchCRM.com's exclusive open source CRM quiz. Read the answer and more detailed information on open source technology and vendors. Continue Reading
CRM software trial can help with vendor evaluation
CRM evaluation guru Paul Greenberg offers advice on dealing with a vendor during a software trial in this expert tip. Continue Reading
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Evaluate mobile CRM only after improving sales force automation processes
Looking for case studies for mobile CRM? Read Liz Roche's advice on evaluating mobile CRM and the importance of looking closely at your sales force automation strategy. Continue Reading
Evaluating quality monitoring vendors
Evaluating quality assurance technology? Donna Fluss compares quality monitoring vendors in this expert advice response. Continue Reading
Evaluating CRM for higher education
Paul Greenberg advises a reader from an Australian university looking for a CRM solution.Continue Reading
Evaluating CRM packages for higher education
Developing a productivity index for an inbound contact center
Siebel CRM projects: Choosing a consultant
Evaluating and selecting an implementation partner for your Siebel CRM project requires forethought. Several experts offer some hands-on advice about what to look for in a partner.Continue Reading
Evaluating hosted CRM
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CRM evaluation criteria for a small enterprise
Will Microsoft's CRM delay mean a better product?
An analyst and an integrator weigh in on what the postponement of Microsoft's CRM software means for those who plan to use the applications.Continue Reading
Quick Takes: A Pivotal product
Pivotal, Salesnet and FrontRange release new products, while Siebel and Salesforce.com trumpet new deals.Continue Reading
Evaluating online CRM models
Evaluating Remedy's Action Request