Evaluate
Weigh the pros and cons of technologies, products and projects you are considering.
CRM strategy and implementation
Evaluate mobile CRM only after improving sales force automation processes
Looking for case studies for mobile CRM? Read Liz Roche's advice on evaluating mobile CRM and the importance of looking closely at your sales force automation strategy. Continue Reading
Evaluating quality monitoring vendors
Evaluating quality assurance technology? Donna Fluss compares quality monitoring vendors in this expert advice response. Continue Reading
Evaluating CRM for higher education
Paul Greenberg advises a reader from an Australian university looking for a CRM solution. Continue Reading
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Evaluating CRM packages for higher education
Developing a productivity index for an inbound contact center
Siebel CRM projects: Choosing a consultant
Evaluating and selecting an implementation partner for your Siebel CRM project requires forethought. Several experts offer some hands-on advice about what to look for in a partner.Continue Reading
Evaluating hosted CRM
CRM evaluation criteria for a small enterprise
Will Microsoft's CRM delay mean a better product?
An analyst and an integrator weigh in on what the postponement of Microsoft's CRM software means for those who plan to use the applications.Continue Reading
Quick Takes: A Pivotal product
Pivotal, Salesnet and FrontRange release new products, while Siebel and Salesforce.com trumpet new deals.Continue Reading
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Evaluating online CRM models
Evaluating Remedy's Action Request
Customizing Onyx products
Formalizing alliance with product partners
Clarifying product strategy