T - Definitions
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T
talk time
In customer relationship management (CRM), talk time is the amount of time a call center agent spends with a caller during a transaction.
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talking translator
A talking translator is a program that translates words and phrases from one language to another language and delivers the translation to the user as audio information.
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TAM SAM SOM
TAM SAM SOM is a set of acronyms used to quantify the business opportunity for a brand in a given market.
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technology buying team
Driven by demand for ease of use and shorter buying cycles, the technology buying team is a committee created for whose members are responsible for making software and hardware buying decisions.
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Thunder (Salesforce Thunder)
Salesforce Thunder is a big data pipeline and rules engine designed to capture, filter and respond to events in real time; the platform was created to operate in streaming scenarios such as machine-to-machine (M2M) and Internet of Things (IoT) environments.
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transactional marketing
Transactional marketing is a business strategy that focuses on single, "point of sale" transactions. The emphasis is on maximizing the efficiency and volume of individual sales rather than developing a relationship with the buyer. (Continued)
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trouble ticket (trouble report)
A trouble ticket (sometimes called a trouble report) is a mechanism used in an organization to track the detection, reporting and resolution of some type of problem.