Oracle CRM Definitions
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Oracle Customer Experience Cloud (Oracle CX Cloud)
The Oracle Customer Experience Cloud (Oracle CX Cloud) is a suite of cloud-based tools for CRM and sales, marketing, customer service, e-commerce and other tools.
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Acquia acquisition of AgilOne CDP signals CX platform expansion
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Personalization engines help engage and retain customers
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Microsoft Teams for Linux launches in public preview
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Microsoft offers few upgrades for Skype server in 2019
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Data warehouse technologies evolve as vendors look skyward
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DataRobot acquisition of Paxata adds data prep to AI platform
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AI trends 2020 outlook: More automation, explainability
Top AI trends for 2020 are increased automation to extend traditional RPA, deeper explainable AI with more natural language ...
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RPA in manufacturing increases efficiency, reduces costs
In this Q&A, Shibaji Das of UiPath discusses why manufacturers should implement RPA to improve efficiency, help with ERP system ...
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A look inside the new Redwood Oracle UI design
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