E-Commerce Definitions
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A
Amazon Go
Amazon Go is an e-commerce mobile application that enables consumers to purchase items in physical stores without waiting in lines or checking out with registers.
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C
conversational commerce (voice commerce)
Conversational commerce is the process of interacting with a brand or buying a product or service through non-traditional channels, such as voice assistants, SMS text and online and social media chat.
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M
market basket analysis
Market basket analysis is a data mining technique used by retailers to increase sales by better understanding customer purchasing patterns.
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O
online customer community
Online customer communities are Web-based gathering places for customers, experts, and others to discuss problems, post reviews, brainstorm, and engage with one another.
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Oracle Commerce Platform
Oracle Commerce Platform is omnichannel technology that integrates customer data into a 360-degree customer view. Find out more in this definition.
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P
point of sale platform
A point of sale platform is software that supports the completion of a retail transaction.
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S
SAP Beyond CRM
SAP Beyond CRM connects a customer's interactions and data, regardless of where transactions take place.