Amazon Go is an e-commerce mobile application that enables consumers to purchase items in physical stores without waiting in lines or checking out with registers.
Conversational commerce is the process of interacting with a brand or buying a product or service through non-traditional channels, such as voice assistants, SMS text and online and social media chat.
Market basket analysis is a data mining technique used by retailers to increase sales by better understanding customer purchasing patterns.
Online customer communities are Web-based gathering places for customers, experts, and others to discuss problems, post reviews, brainstorm, and engage with one another.
Oracle Commerce Platform is omnichannel technology that integrates customer data into a 360-degree customer view. Find out more in this definition.
A point of sale platform is software that supports the completion of a retail transaction.
SAP Beyond CRM connects a customer's interactions and data, regardless of where transactions take place.