A customer-managed relationship (CMR) is a relationship in which a business uses a methodology, software, and perhaps Internet capability to encourage the customer to control access to information and ordering.
Alex Atzberger discusses leaving the helm of SAP's CX platform to become Episerver CEO. Now, Episerver looks to reinvent itself ...
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With Webex Edge for Devices, companies can connect on-premises video endpoints to the cloud, unlocking features such as the Webex...
Small businesses that adopt unified communications can expect to improve employee engagement, reduce costs and consolidate ...
Open source database vendor MariaDB updates its flagship platform with new features to enable the convergence of transactional ...
Organizations can bolster data governance efforts by tracking the lineage of data in their systems. Get advice on how to do so ...
EBay uses AI to power tools and services it built in-house to attract and retain users, such as automatic translation, image ...
While companies are stuck in the research phase of AI, a few simple infrastructure analyzations can jumpstart the process -- and ...
SAP customers may consider other ERP vendors as the clock speeds up for the 2025 support end for ECC, but some observers believe ...
Understanding the causes of the bullwhip effect is critical to preventing it. Here's a look at why it happens and ways to close ...