A customer-managed relationship (CMR) is a relationship in which a business uses a methodology, software, and perhaps Internet capability to encourage the customer to control access to information and ordering.
Content personalization is essential to getting the right material to the right customers. Here are some personalization engines ...
The updates are intended to secure electronically stored information residing across different locations in light of recent ...
Changing user needs are transforming the CPaaS market as vendors look to provide tools for nondevelopers and enhance ...
The latest enhancements to Zoom Chat come as the video conferencing vendor pushes more aggressively into the cloud calling market.
As the amount of incoming data grows, many organizations are switching to cloud databases. Understanding what database best meets...
AWS expands its Redshift data warehouse capabilities including managed storage and query acceleration at the re:Invent 2019 ...
GE executive Colin Parris explains why a deliberate approach to deploying AI is needed when dealing with products that cost ...
A new AWS and NFL partnership aims to use AI and machine learning to reduce the risk of injuries to players. The partnership ...
Here's what two vendors, Celonis and Signavio, offer in the emerging field of process mining software, which enables ...
Companies like Jergens Industrial Supply are favoring purpose-built ERP systems like Epicor Prophet 21 for distributors over ...