Customer Experience Definitions from TechTarget

OpenText's agentic AI glow-up
While OpenText has talked AI agents before, its new vision is a radical departure.
OpenText users get their Aviator enterprise content AI platform
OpenText: More homegrown AI tools, fewer acquisitions.
How to create a digital signature in Adobe, Preview or Word
Business executives can use different tools and methods to get digital signatures to close deals, but some important security ...

Microsoft bets on human-agent team collaboration
At Microsoft Ignite, executives outlined the future of human-agent collaboration where AI agents are gaining specialized roles to...
How RCS business messaging transforms communication
RCS gives businesses new ways to communicate with customers, clients and business partners. Learn how to ensure your RCS and ...
Focus rooms vs. huddle rooms: Optimizing collaboration spaces
With the shift from traditional office spaces, focus rooms and huddle rooms are key for solo work and team collaboration. Learn ...

One year of MCP: Support a must for data management vendors
With most AI development initiatives focused on agentic AI, failure to provide the framework for easily connecting agents with ...
Microsoft helps Premier League fuel fan experience with AI
A new app built by England's top soccer division using the tech giant's data management and development capabilities draws on ...
Precisely intros AI capabilities to simplify data quality
The data integrity specialist's new features, including a conversational interface and a fabric for connecting governed assets, ...

Meet quantum needs with hybrid digital infrastructure
The potential for quantum computing remains unparalleled. Does your organization understand the demands quantum computing will ...
10 AI and machine learning trends to watch in 2026
AI is reshaping virtually every aspect of business operations. Stay ahead of the curve by exploring these 10 emerging AI trends ...
Generative models: VAEs, GANs, diffusion, transformers, NeRFs
From powering conversational chatbots to realistic image creators, generative models are critical for many AI applications.

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Accounting software integration examples and benefits CFOs should know
Streamlining order-to-cash processes reduces manual data entry and can improve customer service. Discover other examples of ...
Living up to the hype: Lessons from IoT supply chain wins
In this podcast, Temple University professor Subodha Kumar explains trends in using IoT in supply chains, deployment challenges ...
Process mining software comparison: What CIOs should look at
Process mining can help improve a company’s operational efficiency, resilience and growth. Here’s a comparison of process mining ...