What's the difference between speech recognition software and voice tags?

Wondering about how voice recognition or speech recognition and voice tags differ? Read definitions from Donna Fluss in this tip.

Donna Fluss, DMG Consulting LLC

Published: 05 Nov 2007

What's the difference between voice tags and voice recognition? Are they the same thing?

Voice recognition is often referred to as speech recognition. Voice tags are essentially commands used in speech recognition. Voice tags are increasingly popular with speech-enabled cell phones. A user may be able to set up voice tags on their call phone, or the phone may come with pre-recorded voice tags.

Dig Deeper on CRM strategy and implementation

voice recognition (speaker recognition) Voice or speaker recognition is the ability of a machine or program to receive and interpret dictation or to understand and carry out spoken commands.

voice assistant A voice assistant is a digital assistant that uses voice recognition, natural language processing and speech synthesis to provide aid to users through phones and voice recognition applications.

speech recognition Speech recognition, the ability for a machine to convert spoken language to text, is often used for voice dialing, call routing and voice search.

voice authentication Voice authentication is a biometric method of speaker recognition based on measuring the distinctions in individual voices to uniquely identify users.

Introducing Amazon Echo - Adding voice recognition to your Java programs Want to add voice recognition to your Java apps? You can do it with Amazon echo.

From mobile Augmented Reality to Speech Recognition in 24 hours Augmented Reality news and speech recognition and voice enabled technologies are coming to the fore

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What's the difference between speech recognition software and voice tags?

Wondering about how voice recognition or speech recognition and voice tags differ? Read definitions from Donna Fluss in this tip.

Dig Deeper on CRM strategy and implementation

Related Q&A from Donna Fluss

5 ways to improve call center agent performance

Contact center social will (slowly) become norm

Give agents varied challenges during contact center downtimes

Have a question for an expert?

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