There are several key technologies that Dynamics CRM requires, including:
While Dynamics CRM is based on and tightly integrated with each of these Microsoft products, you do not necessarily need to understand each of them in order to implement Dynamics CRM. The setup routine installs the website, the SQL Server databases, SQL Reporting Services and the integration with Exchange. My consultancy, Green Beacon Solutions, is a Microsoft partner, and many of our customers have found it makes sense to focus on learning how to configure Dynamics CRM while they rely on us to help them implement CRM -- from analyzing the business through installation, configuration, data conversion and training.
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