Q
Evaluate Weigh the pros and cons of technologies, products and projects you are considering.

Products for requirements gathering and analysis

Your answer to a question regarding "how to find a list of criteria for evaluating CRM solutions" was recently published and it involved finding the firm's requirements, categorizing and priotizing them by function and then asking the vendors to answer each.

I have just finished this exact process for my client and had to develop an extensive Access database system to support this process. Do you know of any products already on the market that can support requirements gathering and solution evaluation and would you see a market for such a product? Thank-you for your input into this forum.
I don't know of any product that supports the requirements gathering and analysis processes. Conceptually, I think there could be a market for such a product. But, given the many subjective and objective selection criteria and the vast array of available software products, I would be concerned about how such a product might work (e.g. rules, criteria, methodology, assumptions, complexity, etc.). However, I wouldn't let this stop anyone form attempting to develop such a product. Perhaps there is a product on the market already? Let me know if you find one.

Dig Deeper on Customer relationship management (CRM)

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchContentManagement

SearchUnifiedCommunications

SearchDataManagement

SearchEnterpriseAI

SearchERP

Close