For tracking, many centers further divide turnover into subcategories of part time and full time, planned or internal (promotions) and unplanned turnover, voluntary and involuntary. Whichever you decide to include in your center's calculation, it is important to keep in mind that the methodology be consistent over time to trend your performance.
Dig Deeper on CRM strategy and implementation
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.