Assuming you are looking to minimize costs, do not seek to establish formal CRM procedures, and are not looking to create a CRM infrastructure, then I would look to the low-end of the market. Products like Goldmine for example ( www.frontrange.com) which used to offer basic contact management, now provides greatly expanded features and functions. It's an ideal entry point for the situation you described.
Hosted CRM is another excellent option -- see Upshot.com, Salesnet.com and Salesforce.com. The hosted (or ASP approach) can get you up-and-running in a matter of minutes with a phone call and a credit card. You will logon to a private website to access your firm's CRM services -- with no software or network to maintain.
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