According to The Baptist Health Care Leadership Institute Web site, "The mission of the Baptist Health Care Leadership...
Institute is to assist our clients in achieving extraordinary levels of service and operational excellence."
The center was created as a consulting, educational and leadership development arm in response to healthcare colleagues across the nation requesting consultation following the success of Baptist Health Care. The leadership institute's team of consultants includes experienced healthcare industry leaders who have achieved extraordinary results in patient satisfaction in other organizations throughout the U.S. and Canada.
Dig Deeper on Topics Archive
Related Q&A from Michael Lowenstein
Find out if luxury retail stores should offer loyalty programs for their customers in this tip. Learn how some luxury retail brands build loyal ... Continue Reading
Get an experts take on raising the hurdle rates of a customer loyalty program and learn more about value-added benefits from Michael Lowenstein. Continue Reading
Learn a few ways to measure customer loyalty and find out about customer spend or "share of wallet," which expert Michael Lowenstein believes to be ... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.