Salesforce for Small Business
A growing business needs a good Customer Relationship Management (CRM) application. It helps you manage critical customer information in one place — and gives you a complete view of your business. You’ll gain key business insights that help you close more deals, boost sales, and improve forecasting accuracy.
Featured Content
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Your Complete CRM Handbook
Read how CRM can improve your sales and productivity: learn how to build a complete CRM strategy and maximize your ROI.
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Growing Your Business with Marketing Automation
With a little planning and setup, these five steps can turn even one-man marketing teams into marketing superheroes!
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The Startup's Guide to Customer Service
Learn from 8 successful startups how to optimize your customer service operations so you can grow your business fast.
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Browse Our Library
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10 ways small business can grow using Salesforce
We help you find customers, win more deals, keep customers happy, and connect Salesforce with your apps on one platform.
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How Salesforce helped Roojai grow 250%
Roojai puts the customer at the heart of the business to build amazing customer experiences in Thailand.
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What is CRM? Introduction for small businesses
6-part series in CRM basics: Learn how it works and benefits your business, how to build a strategy, and choose the right CRM!
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4 easy steps to get from spreadsheets to CRM
Best practices to make a lasting impact on people, processes, and help you maximise your CRM investment.
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8 ways to improve your email marketing campaign
Test and learn! Learn how to use data to optimise your marketing campaigns and understand your audience better.
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Why startup Shopline chose Salesforce to scale
Salesforce helps Shopline expand in Asia without compromising service or more headcount.
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Customer service advice from 8 thriving startups
Customer expectations are changing. Are you prepared? Here's how to keep more customers happy and grow your business.
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How did Eatigo accelerate sales growth?
Find out how Eatigo managed their sales staff and pipeline to ensure full efficiency, while increasing lead fulfilment and centralising sales processes across all territories.
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